Send receive errors of various types are common in Outlook. One of them, which is the most annoying, is the Outlook send receive error 0x80040610. This error implies that the target server has refused the connection request. As a result, users cannot access their Outlook emails. They also have trouble sending emails.
Often, this error is a sure shot result of a corrupt PST file. Sometimes, your security program can also lead to this Outlook error. Any problems in configuring the Outlook email settings will also make you experience this problem. But you can easily resolve it by addressing its exact cause.
Ways to Troubleshoot Outlook Send Receive Error 0x80040610
The ways to troubleshoot this error are not challenging. Use these reliable methods, and you’ll be able to send and receive emails easily.
1. Employ the Inbox Repair Tool
The Inbox Repair Tool or ScanPST.exe repairs the PST file. It leads Outlook to start working properly.
- Exit Outlook.
- Now, look for the ScanPST.exe tool.
- It is generally present in the Office14 folder.
- Find this file and hit ‘Start.’
- Let it repair the PST file.
- After that, make a new one.
- The damaged PST file will be shifted to the new one.
2. Rectify the Email Settings of Outlook
You can also verify the email settings of Outlook as the next step. If it’s not configured appropriately, you will encounter Outlook send/receive error.
- In Outlook, hit the ‘File‘ button.
- Now, tap ‘Account Settings.’ Then choose this ‘Account Settings’ again.
- Hit ‘Change‘ under this window.
- Tap ‘More Settings’ and choose ‘Outgoing server.’
- Put a checkmark in the box that says ‘My Outgoing Server (SMTP) requires authentication.’
- Now, select the next checkbox of ‘Log on to incoming server before sending mail.’
- Restart Outlook and test if you can send emails.
3. Disable your Firewall
A third-party security program or the Firewall of your Windows itself can disturb email communication in Outlook. So, it is best to disable the security program to fix Outlook send/receive error.
- Head to your system’s ‘Control Panel‘ and place a tap on ‘Network connections.’
- Right-tap on the network connection you are currently linked to.
- After that, tap ‘Properties.’
- Now disable the Firewall below the ‘Security‘ tab.
- You can enable Firewall again once you can access the Outlook email.
4. Use Outlook in Safe Mode
Another way in which you can address this specific error is by using Outlook in safe mode. Although it is not exactly a fix, you can easily access Outlook if you want it urgently in safe mode.
Just open Outlook by entering ‘Outlook.exe /safe‘ in the Windows search box. After that, hit the Enter key. In this mode, Outlook will run without any add-ins and so you’ll be able to easily send and receive emails.
5. Modify the Server Timeout
This trick is quite efficient in resolving this Outlook send receive error. Sometimes, emails with huge attachments cannot be sent. For them, the default server timeout is inadequate. So, they can’t get past the outbox. Use these steps to raise the duration of server timeout.
- Hit ‘File‘ in Outlook.
- Go to ‘Account Settings‘ and click the same option again.
- Now, choose ‘Change‘ followed by ‘More settings‘ and then ‘Advanced.’
- Below ‘Advanced‘, raise the slider of ‘Server Timeouts‘ as per your needs.
- Now, Outlook can send and receive messages with huge attachments.
- After using this measure, open Outlook in safe mode and see if you can communicate properly.
6. Look for Suspicious Emails
Suspicious emails can land in the inbox of any user. It results in this error quite often. Usually, spam emails are the ones that cause issues. So, clear them away and see if you can send and receive emails. It will certainly prevent Outlook from throwing this error message.
After reading these methods, you won’t have to deal with the Outlook send receive error 0x80040610 for long. They are enough to fix this error and will work for everyone. If you need more help with the troubleshooting, connect with an email technical support service.